Download the My Vodacom app and use our Detailed Data Usage tool to see the top 10 apps and websites using your data. In short, the two companies are not related. When contacting Vodacom Customer Care, at no point should you furnish any Vodacom employee with the full card number or expiry date, CVV and/or bank PIN. If you're a Vodacom subscriber all you have to do is sign up and log on. If you're not one of our subscribers don't worry, you can still view all of the Community content. While 082111 is Vodacom's best toll-free number, there are 6 total ways to get in touch with them. You can call Vodacom at + 278 2135 phone number, write an email to customercare@vodacom.co.za, fill out a contact form on their website www.vodacom.com, or write a letter to Vodacom, Vodacom Corporate Park, 082 Vodacom Boulevard Vodavalley, Midrand, Gauteng, 1685, South Africa. Dial 135 from your Vodacom handset. All your payment options in one secure app. Besides calling, the next favorite option for customers looking for help is via vodacom@vvm.co.za for Customer Service. 5.7. The MyVodacom app. It's not always clear what is the best way to talk to Vodacom representatives, so we started compiling this information built from suggestions from the customer community. This helpful guide will show you the steps to take in retrieving your PUK number. Call 082111 or just 111 from your mobile phone; choose option 1, 2 or 3; at the next prompt there will be a pause after option 4, then as soon as the voice starts to speak again, press 0, you will then be transferred. Log in to your internet banking and select Vodacom (Pty) Ltd as a beneficiary. This basic feature phone is designed with senior citizens in mind. If you think this information is inaccurate or know of other ways to contact Vodacom please let us know so we can share with other customers. navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like iTunes or AT&T. It's packed with great features and info you need, including your account number. Customers will need to renew/upgrade their contract. The problem is Vodacom migrated numbers from its "old system" to its "new system ... unless the account is in arrears AND the number has been disconnected ... (I now have email contact … Most banks have Vodacom pre-loaded as a beneficiary on their internet banking systems. With My Vodacom you can now upgrade online, buy data, view your monthly bill and access many more self-service options. You can view your balances and buy data, SMS and MMS bundles from your phone 24/7. The MyVodacom app. Hi I have a Vodacom Contract with a profile limit of R3500 / month. It lets you manage your account on your phone. Please remember to attach your proof of payment for the arrear amount paid. Log in to your internet banking and select Vodacom (Pty) Ltd as a beneficiary. Select 'Help Me' -> 'Get in touch' -> 'Contact us' -> 'Call me'. Call us on 082 1944. Read more on this topic on Vodacom Help me. No call, no option to do so whatsoever, so phoning them and trying to set this up they say no it’s not possible and the lady said that At month 24 (last day of contract term) of the Vodacom contract, all benefits will cease. Welcome to the Community! I phoned th Vodacom Repair call centre: 082 1944 Data Support: 082 135 Sales and upgrades: 082 17844 I did apply for a contract i justt want to follow up when will i receive my device. With My Vodacom you can now upgrade online, buy data, view your monthly bill and access many more self-service options. For COVID-19 updates, visit the official government website www.sacoronavirus.co.za for free. Contact Vodacom customer service. The MyVodacom app is your go-to place for all things Vodacom. Sharing is what powers GetHuman's free customer service contact information and tools. Suddenly Vodacom reverses the credits for no apparent reason, and this out me in arrears with more than 90 days. It threatens with "warrants of execution" and so on for an account that does not belong to me. 2. I have phoned the ***** a number of times and everytime they say the account was deleted and is up to date. Enter it exactly as it appears on your statement, with the slashes and last digit (e.g. This Firstly my account was in credit since December 2019. Enter your account number as your reference number as the both Vodacom and your bank will need to validate your payment. If you think this information is inaccurate or know of other ways to contact Vodacom please let us know so we can share with other customers. Our friendly consultants will be more than happy to help. The MyVodacom app is your go-to place for all things Vodacom. There are plenty of ways to find your Vodacom account number without calling the call centre. Vodacom Now! Locked out of your phone? You can help! in good standing), Vodacom … If you are in Pretoria, you can also pay at Vodacom’s Regional Offices. When I saw this was useless and going no where I followed the same process again but this time I replied PTP to make a payment at a vodacom branch. We can't wait for you to get involved! The easiest way to manage your account is to download the free My Vodacom app. Want to know how to pay your Vodacom account with cash? At Vodacom Walk-in Customer Care Rather than trying to call Vodacom we recommend you tell us what issue you are having and then possibly contact them via email or chat or phone or web. 155– For all data bundlerelated queries, … ***Please note*** Beware of phishing scams. Dear Vodacom, Please can you enlighten me on why or the reason that you have behind deleting a person's number that is in use but account is in arrears, by deleting the number does the account get settled or arrears paid up or are there customers awaiting new cell numbers or is it to kick the customer more when they are down after they lost their job due to the current pandemic. On The same day I paid R2000.00 into Vodacom's account just for in case. Please ensure that you use the account number on your invoice that you received via email or post to make your EFT payments. If you're a Vodacom subscriber all you have to do is sign up and log on. After the 24th of March 2018 Vodacom customers should not dial 100 to recharge your airtime - instead you will be required to recharge your airtime by dialling 136. I just received a "Final Reminder" from Sterling for a Vodacom Account of R685, 58. Prevent fraudulent activity, here is how to remain safe from SIM swap fraud. Transfer airtime or data bundles to family and friends. For COVID-19 updates, visit the official … On your Vodacom cellphone: Dial *135# and choose 'Services' then 'Arrears Self Help' OR SMS the code 'ARR' to 31050. I have received a SMS on the 16th May 2017 informing me that my account I ***** -7 has been handed over to Legal Collections. 4. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it. I have always paid my account and the times when it was in arrears I have always paid the full amount. Welcome to the Community! Once again, make sure your details are correct, especially your Vodacom account number. ACCOUNT IN ARREARS . Once again, make sure your details are correct, especially your Vodacom account number. Vodacom Now! A lady phoned in Feb 2013 informing me of the account that was in arrears. Call from RSA on 082 135. Enter your details and they commit to contacting you within 24 hours. Free to call Vodacom customer care number 111 (or 114)– General queries, this number is useful when you want to enquire about anything from Vodacom, this is the number to call, they will point you to the right direction. Please keep sharing your experiences so we can continue to improve this free resource. We test out the Alcatel One Touch 2004C. Vodacom Repair call centre: 082 1944 Data Support: 082 135 Sales and upgrades: 082 17844 Vodacom's reply: 25 Jul 2016, 11:12. You can pay at any branch of Standard Bank, ABSA, FNB or Nedbank. The Vodacom prepaid recharge contact number (100) has changed. Just in case you don’t have that handy, however, here are the easy steps to follow, as well as a couple of options. I started out with a single cellphone contract that has grown the 9 lines that I am paying for every month. The next best way to talk to their customer support team, according to other Vodacom customers, is by calling their keith.jean@vodamail.co.za phone number for their Customer Service department. Besides calling, the next favorite option for customers looking for help is via vodacom@vvm.co.za for Customer Service. Activate your eBilling, and view and exchange talking points easily. All the information you need will be on your statement. I phoned the number a few times but always the same result. On the 15 Jul my account was reactivated and I could use my phone. If you have questions about the Wallet or any transactions on the cards linked to the wallet, you may contact Vodacom on 082 135 number or [email protected] 5.6. End 2012 beginning 2013 Vodacom started to deduct huge amount (> R10 000) from my account) I phoned the Vodacom helpline and they … read more Vodacom Repair call centre. Hours: 24 hours, 7 days; best time to call: 2:15pm. 6. 7. Vodacom — account in arrears. This review was posted by a verified customer. This phone number is Vodacom's Best Phone Number because 4,938 customers like you used this contact information over the last 18 months and gave us feedback. Verified customer Good day My mobile number [protected] [protected]@gmail.com Since the begining of this year there were a huge amount deducted from my bank account. VodaPay by Vodacom, pay for anything with just one app. And you can click here if you want to compare all the contact information we've gathered for Vodacom. Customer care. I've noticed my Vodacom services were disabled today and so went to pay my contract account today because I was owing and called Vodacom and they told me it … Make very sure your name and account number are clear and correct on the payment form so Vodacom can allocate your payment correctly. Vodacom is not responsible for any credit and/or unused allowances that will be forfeited when the geographic number is ported to the Vodacom Fibre Fixed Voice network. For the next 7 months nothing was deducted from my account through debit order. Email it to reactivations@vodacom.co.za or fax it to 011 546 8156 The documents required and T&Cs are specified on the Reactivation Form. M Morne Crouse. I recently opened a new contract online through vodacom and was never given the option to use my prepaid number. 6. We will reply with the account payment options that are available to you. Dear Customer, Thank you for making us aware of your complaint. Most banks offer this facility. Ready. Enter it exactly as it appears on your statement, with the slashes and last digit (e.g. Log in or Register now! Common problems addressed by the customer care unit that answers calls to 082111 include Service problem, Cancel service, Change plan, Overcharge/Strange charge, Technical support and other customer service issues. Or take a look at the AT&T Phone Number page. Vodacom’s customer service is pathetic and refuses to investigate possible fraudulent activities I have been a loyal Vodacom customer for a number years. M Morne Crouse. 7. 5.5. Good morning I have received a number of smses about the account being in arrears...the last amount I paid was for R810.00. Alternatively, you can view this information on your eBill if you have signed up for the service. My cell phone contract with Vodacom fell into arrears while I was hospitalised, I started receiving harassing telephone calls every day, particularly in the early mornings between 6 and 8. the first agent I spoke to made an arrangement to place my account into pre paid mode, and then I needed to settle the arrears. We can't wait for you to get involved! View full information. While 082111 is Vodacom's best toll-free number, there are 6 total ways to get in touch with them. Find out more Look 4 It Use your cellphone’s location to find nearby ATMs, restaurants, filling stations etc, plus get live weather and traffic updates. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it. Snap it, scan it, pay it. Telecommunications. My account each month amounts to between R3500 and R5500 per month in respect of all the numbers I have. shows you how life is made better with technology and how it can be put to the best use in everyday life. Discover your next upgrade date, PUK number and find a Vodacom outlet near you. OUT OF CONTRACT. 1) Call 082111 or Email: customercare@vodacom… Once again, make sure your details are correct, especially your Vodacom account number. Most banks offer this facility. GetHuman builds free tools and shares information amongst customers of companies like Vodacom. I did call again on the 13th of Jul and spoke to a gentleman asking him what is my account in arrears and he confirmed R 1680.00. Or take a look at the AT&T Phone Number page. N001245-6). The suggested course of action. I last upgraded a number during May 2015 with no problems. Vodacom now!Trending Tech: Alcatel OneTouch 2004C. After the 24th of March 2018 Vodacom customers should not dial 100 to recharge your airtime - instead you will be required to recharge your airtime by dialling 136. This action has … At an ATM. Verified customer Good day My mobile number [protected] [protected] ... Vodacom Contacts (added by the user) Centurion, South Africa. How to pay your Vodacom account number will need to validate your payment are available to.. Contract online through Vodacom and your bank will need to validate your payment correctly number but i n't. 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